Microsoft has not set a firm time for Outlook, Teams and other Microsoft 365 apps to return to normal, but its latest update around 2 pm IST is the most positive since the outage began. The company said new traffic optimisation steps have improved service stability and added capacity, and it is now rolling them out across all affected regions to achieve lasting recovery. Business users can track incident MO1550821 in the Microsoft 365 admin centre, or visit status.cloud.microsoft if the admin centre is down. The disruption has now lasted more than 15 hours. Downdetector reports peaked around midnight IST, with the US alone logging over 1.3 lakh complaints. Consumer services including Outlook.com, OneDrive, Teams, Office on the web and Copilot remain degraded, while Azure is working normally. Microsoft said the problem started when several servers unexpectedly went offline, putting heavy strain on the rest of its infrastructure. Users should note that the scheduled update times are not promised restoration times.
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